The SARS-COV-2 (COVID-19) pandemic brought the world to a screeching halt and with it, widespread fear, panic and uncertainty all across the globe. The effects of the pandemic are felt in all walks of life and especially the business sector as companies are finding ways to adjust their IT systems to world brought on by COVID-19.
In the four months since the virus impacted the world, companies are scrambling just to get by and accommodate their employees who are working from home. With a hectic situation in front of them, businesses can’t seem to afford to think about the future, however now is a good time to consider the future implications of world brought on by COVID-19. IT companies now find themselves in a situation where they must restart their long-term IT planning
The first place they will be impacted is capital. No capital means no money for upgrades, refurbishes and IT equipment. Companies are starting to invest in services rather than software or hardware. A lot of companies were going to make the move toward services anyway, but the virus brought about this change faster.
The needed adjustments also effected staffing as well, staffing as a whole in the industry was hit hard due to furloughs and layoffs as a result of the pandemic’s effect on business revenues. Quality employees are hard to find, so replacing them won’t be a simple endeavor period, let alone during this crisis. Further, new employees will need even more time to adjust to the systems, since they can’t come into a company and “hit the ground running” by working on a system from the get-go.
Since the virus has made things complicated for businesses, this means that managers are likely up to their necks in projects and other issues stemming from employees working from home. In order for management to keep their sanity, it’s important to improve incrementally and address one issue at a time. The priority has to be for managers to address the projects that will help company revenue in the here and now, whether it’s bringing in revenue or servicing customers and employees. The changing nature of supporting employees from home needs to be addressed as remote work may continue for quite some time. Organizations have to figure out how to service employee tools, which means acquiring online tools that they didn’t have before. Remote work also poses a security risk that organizations must attend to as well. Carefully monitoring security applications and ensuring that employees have everything they need with regard to security has to be among the top priorities for companies now.
Understandably, people and organizations are panicking. When the pandemic began, companies sent employees home to work, and brought laptops and other remote devices for their employees. This poses a problem, and makes things way less efficient. Now if companies and their employees encounter any technical problems, they have to account for many different models instead of one uniform model throughout the company. This is one example of companies behaving in a reactionary way, instead of taking a little bit of time to think things through. It’s important to respond, but not be reactive.
In a new world, marred by the Coronavirus, it’s imperative, now more than ever that IT companies pay close attention to their long-term planning. Doing so very well means the difference between success and failure, now and in the future.